If you have any questions regarding our website or ordering online please check these FAQ's.
If you can’t find the answer here, please drop us an email to firstname.lastname@example.org
To what countries do we ship?
FOUR will send to the following countries: Netherlands, Belgium, Denmark, France, Greece, Ireland, Italy, Luxembourg, Portugal, Spain and The UK.
What if I am not home when the order gets delivered, what happens with my order?
When you are not home when the order get delivered, UPS will offer try to deliver the order the following day. UPS will try to deliver the order twice. When UPS is not able to deliver the order for the second time, you’ll receive a note from UPS. With this note you are able to pick up the order at the nearest post office.
How can I trace my order?
After the order confirmation e-mail you will receive a second e-mail with the transport details which contains the track and trace code. With this code you are able to trace your order.
Which payment methods are accepted?
FOUR accepts the following payment methods: VISA, MasterCard, Paypal and iDEAL.
What happens with my personal information?